Our guarantee
The Perfect Fit Promise
Every blind is made to your exact measurements. If it doesn't fit, we'll put it right — that's our 30-day promise.
What's covered
If you measured following our guide and your blind doesn't fit, contact us within 30 days of delivery and we'll remake it. We cover manufacturing faults and sizing issues so you can order with confidence.
How it works
- Get in touch within 30 days of delivery with your order number.
- Tell us what's wrong and share the measurements you ordered.
- We'll arrange a remake or replacement at no extra cost.
Order samples first
Want to be sure before you buy? Order free fabric samples to check colour, texture and opacity in your own light. It's the easiest way to get the perfect result the first time.